FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Library

How long does it take to get a library card?

Our librarian will be able to supply you with a new library card the same day you apply.

Are electronic books available?

No, not at this time.

Does the Library have "story time" for younger children?

We do offer "story time" for younger children!  Give us a call if the current schedule is not posted.

City Hall

What hours is City Hall open?

City Hall is open Monday - Thursday 8-4:30, Friday 8-NOON

Ordinances

May I burn trash and leaves inside the city limits?

No, not at the current time due to dry conditions in our county.  Please contact city hall if you have any questions.

Application Process

I am interested in applying for a job with the City of Carlos, what do I do?

You will need to fill out an application if available.  Please ensure you meet the qualifications for the position you wish to be considered for.  If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.  Interviews will be scheduled accordingly.

Does the City of Carlos hire part time employees?

Yes, we do hire part time employees.  Availability of these positions will be posted here when available.

Building Permits & Inspections

What is the process for getting a building permit?

Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall.  Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

Do I need a building permit to build a new garage?

Yes. A building permit is required to construct a new garage in the City of Carlos.

All garage construction must comply with Ordinance Title 15 – Land Use and Zoning (151.21, 151.25, 151.26 and 151.28). Please review the ordinance and applicable requirements before beginning your project.

For additional information, permit applications, or zoning questions, contact City Hall or visit the Permits section of the website.

If I replace my roof and windows, will I need a building permit?

Yes, building maintenance permit is required for roof replacement and window replacement projects.

Before starting work, please review the permit fee schedule and ensure the appropriate permit is obtained. Permits help confirm that work meets applicable building and safety standards.

Will I need a building permit if I build a fence?

Fence projects are subject to the requirements outlined in Ordinance Title 15 – Land Use and Zoning, including Permits and Requirements for Fences, Walls, or Hedges.

Before beginning your project, please review the applicable ordinance requirements to determine whether a permit is required and to ensure compliance with zoning standards.

Water Utilities

How could I have used this much water?

You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact our office and a one-time extension will be extended to you for extenuating circumstances.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit

Where do I go to vote?

All City elections are conducted by the City of Carlos please visit the elections page for locations and upcoming election information.